How to I apply for a house?
All our vacancies are advertised on our website here To find out about current vacancies or to chat to one of our team about your requirements call 01254 958950 or email Admin@centaurhousing.com
Who do I speak to if I need to report a repair?
All repairs or maintenance issues regarding your tenancy should be reported to our team at Centaur Housing Association who will organise for these to be resolved. Call 01254 958950 or email Repairs@centaurhousing.com to report a repair today.
Who should I contact when the office is closed for emergency repairs?
We provide an emergency out of hours service to all of our Supported Living tenants. If you have an emergency between he hours of 5pm and 9am, during the weekend and on Bank Holidays – please call the office number and a member of the sta
I don’t understand how to claim housing benefit and other benefits? Where can I get some help from?
Your Housing Office will be able to help – their contact details are in your welcome pack. Alternatively, our team at Centaur Housing are here to offer advice, as well as guide you in accessing outside advise. Call us on 01254 958950 to talk through any confusion or problems you are experiencing, likewise we can put you in touch with a number of organisations set up to provide you with advice about your benefits, these include: www.citizensadvice.org.uk www.gov.uk/housing-benefit/overview
Can I make alterations or home improvements?
You must contact us with what you are intending to do and why so we can discuss your plans in advance. One of our team will be happy to advise and support any plans you may have for your home. Get in touch to tell us about your home improvement plans via telephone on 01254 958950 or via email firstname.lastname@example.org
What do I do if I have problem with my neighbours?
Your Housing Office will be able to help – their contact details are in your welcome pack. Alternatively, our team at Centaur Housing are here to advocate for your rights regarding your housing, neighbours and any anti social behaviour or problems you might be experiencing. To chat through your individual issues contact one our team members at Centaur Housing by calling 01254 958950 or email Admin@centaurhousing.com
Can I have a pet?
You will need to seek our permission in advance if you decide to have a pet in your home. Speak to your dedicated Housing Officer or call us on 01254 958950 or email Admin@centaurhousing.com to chat through your pet plans and one of our team will be happy to help.
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